faqs

How can I buy a data cable from Vedonix?

To purchase a data cable, browse our website, select the product you want, add it to your cart, and proceed to checkout. Be sure to check for prepaid offers before completing your order.

How can I track my order?

You can track your order using the tracking link provided in your confirmation email.

What is your dispatch time?

We aim to dispatch orders within 24 hours of confirmation. On holidays, the dispatch may take up to 48 hours.

What is the delivery time for data cables?

We partner with top logistics providers to ensure timely delivery. Current delivery times are 5-7 working days, and we are always working to reduce this time.

Can I edit my order after placing it?

Once an order is placed, changes are not guaranteed, as we strive to ship orders within 24 hours. Please contact us as soon as possible, and we'll do our best to assist.

My order says it's delivered, but I haven't received it. What should I do?

Occasionally, carriers may mark an order as delivered before it arrives. First, check with neighbors or your local postal office. If you still cannot locate your package within 3 days of its delivery status, reach out to us via WhatsApp or email.

When will my order ship? Are there any holiday or time considerations?

  1. Orders placed between Sunday and Friday will ship the next business day. For orders placed after 1 PM on Saturdays, shipping will occur on the following Monday or Tuesday, depending on weekend volume. Extra time may be required during holidays, weekends, and major sales events. Be sure to complete address verification promptly to avoid delays.