Privacy & Cookies Policy

Privacy & Cookies Policy

We sincerely appreciate your visit to this section. This Privacy Policy describes how VedoNix (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vedonix.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from a variety of sources over the past 12 months. The information we collect and use varies depending on how you interact with us. In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you directly submit to us through our Services may include basic contact details (e.g., name, address, phone number, email), order information (e.g., billing and shipping addresses, payment confirmation), account information (e.g., username, password, security questions), and shopping information (e.g., items viewed, placed in the cart, or added to a wishlist). Additionally, customer support information includes any details you choose to provide when contacting us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services (referred to as "Usage Data"). To do this, we use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site, including device information, browser type, network connection, IP address, and other interactions with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. Examples include companies that support our Site (such as Shopify) and payment processors who collect payment information (e.g., bank account details, credit or debit card information, and billing address) to fulfill your orders and provide you with requested products or services.

How We Use Your Personal Information

We use your personal information to provide the Services, including processing payments, fulfilling orders, and sending notifications related to your account, purchases, returns, exchanges, or other transactions. We also use your personal information for marketing and advertising purposes, such as sending promotional communications by email, text message, or postal mail and showing you advertisements for products or services. Additionally, we use personal information for security and fraud prevention, and for communicating with you to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site to power and improve our Services, run analytics, and better understand user interaction with our Site. These Cookies may be used to tailor services, products, and advertising on our Site and other websites. Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. Please note that blocking Cookies may affect your user experience and may cause certain features of the Services to become unavailable.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, such as vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping). We may also share your information with business and marketing partners, affiliates, and in connection with business transactions like mergers. Additionally, if legally required, we may disclose your information to protect our rights and the rights of others.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. Please be aware that any information you submit to a public area of the Services will be accessible to others. We cannot control how others may use your information, and we are not responsible for the privacy or security of any publicly available information.

Third-Party Websites and Links

Our Site may include links to third-party websites or platforms. We are not responsible for the privacy or security of these external sites and recommend reviewing their privacy policies before sharing any personal information.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided personal information, please contact us to request its deletion.

Security and Retention of Your Information

We take measures to protect your personal information, but no security system is impenetrable. You should be cautious when sending sensitive or confidential information over unsecure channels. The duration for which we retain your personal information depends on factors such as account maintenance, legal obligations, and business needs.

Your Consent

By using the Site and providing your information, you consent to the collection and use of your information as outlined in this Privacy Policy. If any changes are made to this Privacy Policy, they will be posted on this page to keep you informed about what information we collect and how we use it.

Grievance Officer

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or seek further information, you can contact our Privacy Compliance Officer at hello@vedonix.com. The name and contact details of the Grievance Officer are as follows: Manoj, email: vedonix2024@gmail.com